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Order Processing Team Lead APJ

Acronis

Acronis

Singapore
Posted on Thursday, April 6, 2023

Acronis is a world leader in cyber protection—empowering people with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are in an exciting phase of rapid-growth and expansion and looking for a Order Processing Team Lead APJ who is ready to join us in creating a #CyberFit future and protecting the digital world!

We are currently looking for an order processing lead to join our Order Processing team for the APJ region. To be part of a team, you must possess a mature personality with a strong sense of responsibility and attention to details.

Every member of our “A-Team” has an instrumental role and impact on the success of Acronis’ innovative and growing business, so we are looking for someone who enjoys working in dynamic, global teams and thrives in a fast-paced and rapidly changing work environment. Just like everyone at Acronis, the ideal candidate will embody all of our company values: responsive, alert, detail-oriented, makes decisions, and never gives up.

WHAT YOU'LL DO

  • Lead a team of Order processing staff for customer billings
  • Review and process customer orders accurately and efficiently
  • Issue delivery notes, invoices and software license keys to customers
  • Handle order process issues with Acronis sales staff and customers
  • Responsible for inventory management in ERP system
  • Involved in Acronis various business and sales program including licensing, boxed products, cloud business, rebates in APJ market
  • Be subject matter expert for Order to Cash process for APJ region

WHAT YOU BRING (EXPERIENCE & QUALIFICATIONS)

  • Ability to speak, read and write in Japanese is required
  • People manager experience of more than 2 years
  • Minimum 2 years’ experience with customer order processing
  • Able to review and process orders with high efficiency and with minimum errors
  • Able to work extended hours during busy period
  • Able to identify issues and discuss promptly
  • An excellent team player

WHO WE ARE

Acronis is revolutionizing cyber protection by unifying backup, disaster recovery, storage, next-generation anti-malware, and protection management into one solution. This all-in-one integration removes the complexity and risks associated with non-integrated solutions and offers easy, complete and reliable data protection for all workloads, applications, and systems across any environment—all at a low and predictable cost.

Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis now has more than 2,000 employees and offices in 34 locations worldwide. Its solutions are trusted by more than 5.5 million home users and 500,000 companies, and top-tier professional sports teams. Acronis products are available through over 50,000 partners and service providers in over 150 countries and 26 languages.

Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.

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