Order Processing Specialist
Acronis is a world leader in cyber protection—empowering people with cutting-edge technology that enables them to monitor, control, and protect the data that their businesses and lives depend on. We are looking for a Order Processing Specialist who is ready to join our mission in creating a #CyberFit future!
We are looking for an Order Processing Specialist to join our Order Processing team. The Order Processing Specialist is an integral member of the team and will be responsible for reviewing incoming orders for accuracy and completeness, as well as data entry and quality control for order data in our ERP system. This individual will also be working closely with other departments such as sales, to problem-solve and resolve both internal and external customer issues.
Every member of our “A-Team” has an instrumental role and impact on the success of Acronis’ innovative and growing business, so we are looking for someone who enjoys working in dynamic, global teams and thrives in a fast-paced and rapidly changing work environment. Just like everyone at Acronis, the ideal candidate will embody all of our company values: responsive, alert, detail-oriented, makes decisions, and never gives up.
WHAT YOU'LL DO
Roles and responsibilities include but are not limited to :
- Review and process customer orders accurately and efficiently
- Issue delivery notes, invoices and software license keys to customers
- Handle order process issues with Acronis staff and customers
- Any other duties as assigned
WHAT YOU BRING (EXPERIENCE & QUALIFICATIONS)
- Minimum 1 year of customer order processing experience
- Able to review and process orders efficiently with minimal errors
- Able to work extended hours during busy period
- Able to identify issues and discuss promptly
- An excellent team player
- Fluent in English and Japanese (spoken and written)
*Please submit your resume and application in English
WHO WE ARE
Acronis is revolutionizing cyber protection by unifying backup, disaster recovery, storage, next-generation anti-malware, and protection management into one solution. This all-in-one integration removes the complexity and risks associated with non-integrated solutions and offers easy, complete and reliable data protection for all workloads, applications, and systems across any environment—all at a low and predictable cost.
Founded in Singapore in 2003 and incorporated in Switzerland in 2008, Acronis now has more than 2,000 employees and offices in 34 locations worldwide. Its solutions are trusted by more than 5.5 million home users and 500,000 companies, and top-tier professional sports teams. Acronis products are available through over 50,000 partners and service providers in over 150 countries and 26 languages.
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.