Junior Solutions Engineer
Acronis
As a Junior Sales Solutions Engineer at Acronis, you will join an amazing, global team of smart, passionate and knowledgeable Solution Engineers. Your key priority will be to work closely with the Sales Team to execute technical pre-sales and post-sales activities that will advance all aspects of the sales cycle. You will work directly with partners and customers to fully understand their requirements in Cyber Security, Data Protection and Disaster Recovery, and then articulate the features and benefits of the appropriate Acronis solutions to drive adoption of our products and services. This position can be based anywhere within the US.
WHAT YOU'LL DO
- Deliver presentations to customers, partners and public audiences on Acronis’ technology and solutions.
- Analyze prospective partners’ and customers’ business requirements, go to market strategy, security, audit, retention, and other policies associated with protection or transfer of the data.
- Develop responses to RFIs and RFPs.
- Develop business proposals outlining Acronis solution to identified business, regulatory, and internal policies & requirements.
- Build and develop relationships with key stakeholders and influencers within prospect’s accounts with a significant focus placed on continuous discovery, gap analysis and new opportunities development.
- Participate in onsite and remote meetings and roadshows with prospective customers and partners as Acronis technology senior expert, conduct demos and pitch Acronis products and technologies throughout the sales cycle.
- Facilitate and manage customer evaluations, and proof of concept activities for Acronis’ solutions.
- Perform technical issues troubleshooting, and drive issue resolution during the pre-sale process.
- Position compelling solutions targeted at solving the customer’s business problems, over and above specific technical requirements, and acting as technical advisor to the customer.
- Conduct hands-on demonstrations and knowledge transfer of Acronis’ solutions to customers/channel partners.
- Delivering Acronis trainings to partners.
- Provide customer and market input to Product Management, Engineering, Customer Service, and other pertinent groups within Acronis.
- Maintain knowledge on major industry developments; be capable of handling customer inquiries on these matters.
WHAT YOU BRING
- BS in computer science, electrical engineering or equivalent experience.
- 2+ years’ experience as Pre-Sales SE supporting sales and designing customer solutions based around storage software, storage hardware and/or backup software and hardware.
- Fluent English, both written and verbal.
- Good understanding of IT storage software and computing architectures, including experience in storage and storage infrastructure, networks, operating systems and applications.
- Good working knowledge of SAN/NAS, Networking and Backup.
- Strong knowledge of the Storage and Backup industry with the ability to evaluate the competitive strengths and weaknesses of products.
- Backup and/or Storage solution design experience.
- Knowledge of Virtualization platforms like VMware, Hyper-V.
- Knowledge of Databases like, Exchange, SQL, SharePoint, Oracle, storage networks (SAN/NAS), Backup/Recovery, DR and BC (Business Continuity).
- Knowledge of Microsoft and Linux operating systems.
- Good presentation skills.
- Ability to translate customers business requirements into technical solutions which deliver genuine benefits back to the business.
- Analytical / Interpersonal Skills - must be a good listener, creative, intuitive, and have the ability to resolve problems in potentially stressful situations.
- Must display effective management of time and resources with strong project management skills.
- Must be an articulate, persuasive and polished oral and written communicator, able to effectively discuss and negotiate around technical issues.
- High level of discipline, attention to detail, and ability to meet deadlines in a fast-paced environment while still maintaining a high-level of accuracy.
*Please submit your resume in English
WHO WE ARE
Acronis is a global cyber protection company that provides natively integrated cybersecurity, data protection, and endpoint management for managed service providers (MSPs), small and medium businesses (SMBs), enterprise IT departments and home users. Our all-in-one solutions are highly efficient and designed to identify, prevent, detect, respond, remediate, and recover from modern cyberthreats with minimal downtime, ensuring data integrity and business continuity. We offer the most comprehensive security solution on the market for MSPs with our unique ability to meet the needs of diverse and distributed IT environments.
A Swiss company founded in Singapore in 2003, Acronis offers over twenty years of innovation with 15 offices worldwide and more than 1800 employees in 50+ countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 20,000 service providers to protect over 750,000 businesses.
Our corporate culture is focused on making a positive impact on the lives of each employee and the communities we serve. Mutual trust, respect and belief that we can contribute to the world everyday are the cornerstones of our team. Each member of our “A-Team” plays an instrumental role in driving the success of our innovative and expanding business. We seek individuals who excel in dynamic, global environments and have a never give up attitude, contributing to our collective growth and impact.
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.