Acronis is revolutionizing cyber protection—providing natively integrated, all-in-one solutions that monitor, control, and protect the data that businesses and lives depend on. We are looking for an Account Manager to join our mission to create a #CyberFit future and protect all data, applications and systems across any environment.

Renewals Account Manager drives revenue growth by owning the end-to-end renewal process, including the creation and negotiation of renewal quotes and the management of all partner channel inquiries. The role focuses on maximizing customer retention, identifying upsell and cross-sell opportunities, and expanding existing accounts through proactive engagement and strategic relationship management. By aligning renewal strategies with customer business needs, the Renewals Account Manager accelerates account growth while strengthening long-term partnerships.

WHAT YOU'LL DO

• Responsible for upselling customers and identifying opportunities for add-on sales of Acronis products

• Develops sales opportunities by researching and identifying potential account; building rapport, providing technical information and explanations; preparing quotations

• Handles customer and partner inquiries related to quotes, pricing, co-terming, up-selling and reinstatement of maintenance contracts

• Positively interacts and collaborates with Customers, Acronis partners

• Identifies and pursues maintenance reinstatement opportunities

• Assists in negotiation of maintenance agreements

• Work closely with distributor, Acronis Sales manager and Sales Engineers to ensure sales closure

WHAT YOU BRING

• Strong communication and interpersonal skills

• Strong time management skills

• Ability to articulate product’s different features, and answers any questions customers might have

• Strong closing sales skills

• Knowledge on Salesforce is preferred

• Able to make up 30 and above calls each day

• Punctual, reliable, and strong attention to detail

• Self-motivated, upbeat, organized and highly persistent in follow-ups

• Flexible, team player, open to changes in responsibilities and strategies

• Fluent English and Japanese

WHO WE ARE

Acronis is a global cyber protection company that provides natively integrated cybersecurity, data protection, and endpoint management for managed service providers (MSPs), small and medium businesses (SMBs), enterprise IT departments and home users. Our all-in-one solutions are highly efficient and designed to identify, prevent, detect, respond, remediate, and recover from modern cyberthreats with minimal downtime, ensuring data integrity and business continuity. We offer the most comprehensive security solution on the market for MSPs with our unique ability to meet the needs of diverse and distributed IT environments.

A Swiss company founded in Singapore in 2003, Acronis offers over twenty years of innovation with 15 offices worldwide and more than 1800 employees in 50+ countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 20,000 service providers to protect over 750,000 businesses.

Our corporate culture is focused on making a positive impact on the lives of each employee and the communities we serve. Mutual trust, respect and belief that we can contribute to the world everyday are the cornerstones of our team. Each member of our “A-Team” plays an instrumental role in driving the success of our innovative and expanding business. We seek individuals who excel in dynamic, global environments and have a never give up attitude, contributing to our collective growth and impact.

Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.

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