Sr. Salesforce Administrator
Acronis
Sales & Business Development
Bulgaria
The Salesforce Administrator will work with stakeholders to understand and challenge existing processes, identify improvement opportunities, and translate them into clear, actionable requirements. Collaborating cross-functionally with developers, admins, and product owners, will ensure that proposed solutions are effectively designed, built, and delivered to drive business value.
WHAT YOU'LL DO
- Administer and maintain the Salesforce platform, including user management, roles, profiles, permission sets, and security configuration.
- Configure and enhance Salesforce by building custom objects, fields, record types, validation rules, page layouts, and other declarative components.
- Design, maintain, and optimize Flows and other automations to improve efficiency and reduce manual work across teams.
- Build and refine reports and dashboards to provide leadership with timely, accurate, and actionable insights.
- Perform regular data quality checks, drive data hygiene initiatives, and maintain governance around duplicates, integrity, and accuracy.
- Monitor platform health, troubleshoot issues proactively, and ensure system performance and stability.
- Partner with business stakeholders to analyze requirements and translate them into scalable, maintainable Salesforce solutions.
- Deliver user enablement through training, documentation, and best-practice guidance to improve adoption and CRM usage.
- Support leadership by ensuring Salesforce configuration aligns with KPIs, reporting needs, and evolving operational priorities.
- Participate in testing, deployment, and release management processes, ensuring smooth delivery of enhancements.
- Maintain strong governance and adhere to Salesforce security standards, compliance requirements, and internal best practices.
- Stay current with Salesforce releases and emerging features, implementing improvements where beneficial to the business
WHO WE'RE LOOKING FOR:
- 3+ years of hands-on experience as a Salesforce Administrator in a professional environment.
- Strong expertise in Salesforce configuration, including advanced use of Flow, Reports, Dashboards, and core admin tools.
- Deep understanding of Salesforce data model, security model, and platform best practices.
- Experience collaborating with cross-functional teams and supporting a varied base of Salesforce users.
- Strong analytical and problem-solving skills, with the ability to translate business needs into structured, scalable solutions.
- Excellent written and verbal communication skills in English.
Preferred Qualifications:
- Salesforce Administrator certification (ADM-201) strongly preferred.
- Additional certifications (Advanced Admin, App Builder) are a plus.
- Familiarity with SQL, APIs, data tools such as Data Loader or Workbench.
- Background in SaaS, hyper-growth environments, or enterprise-scale CRM ecosystems
*Please submit your resume and application in English
WHO WE ARE
A Swiss company founded in Singapore in 2003, Acronis offers over twenty years of innovation with 15 offices worldwide and more than 1800 employees in 50+ countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 20,000 service providers to protect over 750,000 businesses.
Our corporate culture centers on innovation, accountability, and impact. We encourage our people to think boldly, challenge conventional approaches, and take ownership of outcomes. As a member of our global “A-Team,” you’ll operate in a high-growth, fast-paced environment where resilience, adaptability, and a commitment to continuous improvement drive success.
OUR INTERVIEW PRACTICES
To ensure a fair and genuine hiring process, candidates are expected to participate in interviews without the use of AI tools, automated prompts, or third-party assistance. Interviews are designed to assess individual skills, experience, and communication style and we value authentic, real-time interaction.
Use of AI or external assistance during live interviews may result in disqualification. For roles where AI skills are being evaluated, permitted use of AI tools will be clearly communicated in advance. Candidates may be asked to disable virtual backgrounds or participate in in-person interviews. All employment offers are contingent upon successful completion of applicable criminal, education and identity background checks
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.
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