Senior Technical Writer
Marketing & Communications, IT · Full-time
Bulgaria · Serbia
We are looking for a Senior Technical Writer to support the documentation kit of a worldwide cutting-edge technological solution - Acronis Cyber Protect Cloud and Local. The Documentation and Localization team at Acronis consists of several outstanding professionals who live the values of sharing knowledge and never giving up. In addition to standard perks, we offer company-funded membership in tekom, Europe's largest professional organization for technical communication.
WHAT YOU'LL DO:
- Writing online help and user/administrator guides in English, from scratch, in parallel with the software development process
- Creating other documentation for enterprise-level software products (best practice guides, hardware configuration guides)
- Reviewing GUI text strings as part of the software development cycle
- Mentoring junior team members to help them excel their writing skills
- Contribute to the Company standards for technical documentation
WHO WE'RE LOOKING FOR:
- Bachelor degree preferably in engineering, IT, or linguistics
- Experience in technical writing 3+ years
- English at a level no less than "Upper-Intermediate"
- An eye for detail and consistency
- Good understanding of the software development life cycle, from concept to final product release, and the role of a technical writer in this process
- Experience with Jira or another issue tracking system
- Experience with source control systems
- Experience with MadCap Flare is considered a strong plus
- Knowledge in information design and structured authoring is considered a plus
- Preferred qualification: Familiarity with multiple operating systems, programming concepts, virtualization platforms, and other related technologies is considered a plus: Linux, MS SQL, MS Exchange, virtualization platforms (VMware, Hyper-V, RHEV, Citrix), Active Directory
*Please submit your resume and application in English
WHO WE ARE
A Swiss company founded in Singapore in 2003, Acronis offers over twenty years of innovation with 15 offices worldwide and employees in 50+ countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 21,000 service providers to protect more than 750,000 businesses.
Our corporate culture centers on innovation, accountability, and impact. We encourage our people to think boldly, challenge conventional approaches, and take ownership of outcomes. As a member of our global “A-Team,” you’ll operate in a high-growth, fast-paced environment where resilience, adaptability, and a commitment to continuous improvement drive success.
OUR INTERVIEW PRACTICES
To ensure a fair and genuine hiring process, candidates are expected to participate in interviews without the use of AI tools, automated prompts, or third-party assistance. Interviews are designed to assess individual skills, experience, and communication style, and we value authentic, real-time interaction.
Use of AI or external assistance during live interviews may result in disqualification. For roles where AI skills are being evaluated, permitted use of AI tools will be clearly communicated in advance. Candidates may be asked to disable virtual backgrounds or participate in in-person interviews. All employment offers are contingent upon successful completion of applicable criminal, education and identity background checks
Acronis is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, marital status, national origin, physical or mental disability, medical condition, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations and ordinances.