We are excited to expand our Sales and Account Management team - part of the Supply department - and are looking for a Strategic Account Manager. In this position you are the key contact for our top strategic accounts. You will work closely with suppliers to provide them with guidance, support and insights to drive growth on the refurbed marketplace.

Who you are:

• You have 4+ years relevant work experience with Account Management, Customer Success, Business Development, Sales, Marketing, Management Consulting, ideally from working in E-Commerce, Corporate Retail, B2B facing organizations, and/or consumer electronics
• You have a degree in Business Administration or similar area
• You have excellent communication skills in English (oral and written) and min. one other European language (ideally German or French)
• You have experience in navigating complex stakeholder maps, managing high value & long-term customer relationships, driving strategic agendas and identifying business opportunities for clients
• You bring experience using data analysis, reporting, and forecasting to guide business decisions and solve problems
• You are passionate to work with people and have strong communication skills that enable you to effectively communicate, influence and persuade with different levels of stakeholders (including senior counterparts) combined with strong commercial acumen

What you will do:

• You will lead selected refurbed consumer electronics brand owner, distributor and large supplier relationships and work to drive long term sustainable business growth and supplier satisfaction for our most strategic accounts
• You build and maintain value-add relationships with your suppliers’ teams (executive, commercial, and operational), gain deep understanding into their business needs and goals resulting in trusted advisorship and providing insightful recommendations and opportunities
• You act as a trusted advisor and a business advocate to your partners and together build long term business strategies and plans, and orchestrate the execution of the yearly plans to drive business success and growth of your partners on refurbed
• You work together with our Category Management Team to analyze data and trends to identify, action, and/or influence long term to maximize potential for your assigned portfolio of suppliers
• You collaborate closely with our Product Quality expert and the Supplier Performance team to consistently improve the quality of your suppliers' offering
• You become the spokesperson of our top accounts with oversight of key strategic priorities of our partners and shape the Supply agenda within the company using your suppliers feedback to drive prioritization and to deliver value for our top partners

Additional factors we appreciate:

• You speak multiple European languages (German, Italian, French, Dutch, Danish, etc.)
• You have experience working for a marketplace or in ecommerce; you know and/or are passionate about the consumer electronics industry