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Training Program Manager (with a technical background)

Virtuozzo

Virtuozzo

IT, Operations
Sofia, Bulgaria
Posted on Friday, May 17, 2024
Virtuozzo is the leading provider of virtualization and cloud infrastructure software that enables service providers, ISVs and enterprises to deliver secure, robust and highly-performant virtualization, software-defined storage and hyperconverged platforms for applications and cloud services.

We are looking for experienced Training Program Manager to lead the development of partner and

employee training.

What You Will Be Doing

  • Interfacing with the internal stakeholders from Product, Sales, and Marketing, Support, and Professional Services to collect training requirements.
  • Develop and own roadmap Training Program, including development of new training courses, certification programs, and maintenance/deprecation of existing ones.
  • Build and maintain training paths for different internal (Sales, Support, Professional Services) and external (direct customers, channel partners).
  • Develop and own roadmap for internal and customer-facing LMS (Learning Management Systems).
  • Promote and champion the use of internal LMS within organization and help line managers identify and fix skill and knowledge gaps of their team members.
  • Drive adoption of certification programs through external LMS in partnership with Marketing among direct customers and via sales channels to boost the adoption of Virtuozzo technologies.
  • Align scope of work, deliverables, and milestones with a small team of training developers (combining the roles of instructional designers and Junior-Mid level product experts)

Requirements

  • Excellent communications skills in English: stakeholders are international and speak with various national accents.
  • Proven experience in English proficiency is a must.
  • Ability to build and maintain relationships with internal stakeholders (stakeholder management) is a must.
  • Background in development of online training programs is a must. Proven experience in building training programs for a software vendor will be a plus.
  • Previous experience of building online training programs using LMS us a must. Familiarity with
  • LearndashLMS or other WordPress-based LMS will be a plus.
  • Proficiency in roadmap management is a must. Proven experience building and maintaining roadmaps with deliverables dependent on other functions will be a plus.
  • Previous experience working as Product Manager or Product Owner in software development company will be a plus

This Job Is For You, If

  • You have the ambition to build training and certification programs as influential and universally recognized as RedHat’s, Cisco’s, and VMware’s.
  • You get gratification from seeing people getting real value from passing training and certification programs you designed.
  • You enjoy building coherent requirements based on concurrent and conflicting requirements from different stakeholders.
  • You feel like you have good intuition for priorities of stakeholders.

This Job Is Not For You, If

  • You want base your work on strong vision and leadership from senior management team.
  • You are a perfectionist and can’t stand when you are not given enough time to complete tasks up to your standards.
  • You dislike interacting with colleagues if they seemingly don’t know what they want.
  • You feel overwhelmed when all stakeholders state their requests are highest priorities

Your privacy is important to us. All information provided during the application process will be kept confidential and used solely for evaluating your candidacy. By applying, you consent to our privacy policy. To apply, please follow the provided instructions.