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Almaz Capital
Almaz Capital

L2 Linux Support Engineer (based in Malaysia)



Customer Service
Kuala Lumpur, Malaysia
Posted on Friday, June 28, 2024
Virtuozzo - one of the most perspective technology companies in the world. We are a private, profitable and rapidly growing global software company with a startup spirit. Virtuozzo delivers a virtual infrastructure platform that enables service providers and enterprises to leverage containers, virtual machines, and software-defined storage with backups, image management, and automation tools — all in a single solution.


  • Coordination, evaluation, sorting out and solving reported customer problems ensuring customer satisfaction
  • Performing analysis and evaluations of technical performance and reliability of products, systems, and services
  • Maintenance of internal and external knowledgebase on company’s products and troubleshooting procedures
  • Adhering to defined standards and measures for quality and customer satisfaction requirements and provide feedback according to SLAs


  • Desire to grow as an IT professional with focus on advanced/expert Linux knowledge
  • Ability to work only three days a week with one night shift
  • Understanding of OS structure and Linux configuration skills
  • Operating system installation, configuration, upgrade, and maintenance experience (Linux)
  • Networking and network services (Linux) configuration experience
  • Experience with troubleshooting/monitoring utilities (Linux)
  • English (Upper intermediate or above)
  • Great communication and interpersonal skills
  • Ability to stay calm and focused
  • Docker, Kubernetes, OpenStack experience (would be considered as a plus)
  • Redhat or LPI certificates (would be considered as a huge plus)

With Virtuozzo You Will

  • Skyrocket your knowledge on how Linux works with supervision of our trainers and help of well-knit team of professional support engineers
  • Find out how Linux used by huge enterprises all over the world
  • Prepare your knowledge base for further career growth with Virtuozzo
  • Be acquainted with our customers to get a boost in your communication skills

And Get

  • Access to training resources for self-study

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