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Solution Architect (Remote/ EMEA)

Virtuozzo

Virtuozzo

IT
Belgrade, Serbia
Posted on Jun 13, 2025

Join Virtuozzo as a Solution Architect – Remote/ EMEA

Virtuozzo, a global leader in virtualization and cloud infrastructure solutions, is looking for an experienced and driven Solution Architect to join our high-performing Professional Services team. This is a strategic, customer-facing role where you'll play a key part in bridging business needs with cutting-edge technical solutions.

Reporting to the Head of Professional Services, you'll collaborate with cross-functional teams and customers across AMER, EMEA, and APAC regions. We're
seeking a proactive, technically fluent architect who thrives in dynamic environments and is passionate about helping customers succeed with complex, tailored solutions.

What You’ll Be Doing

  • Customer Engagement:
    • Act as the technical liaison and trusted advisor for clients, understanding their business objectives, challenges, and requirements.
    • Lead discovery sessions, workshops, and technical deep dives to gather and refine requirements.
  • Solution Design:
    • Architect end-to-end solutions that align with customer needs, leveraging our product suite and integrating third-party technologies where necessary.
    • Develop high-level and detailed solution designs, ensuring scalability, reliability, and alignment with best practices.
    • Create documentation, including diagrams, implementation guides, and design specifications.
  • Collaboration & Stakeholder Management:
    • Work closely with Professional Services, Technical Account Management, and Onboarding Project Management teams to ensure successful solution delivery.
    • Partner with Sales Engineers and regional Sales VPs to support pre-sales efforts, contributing to RFPs, demos, and technical presentations.
    • Provide guidance to internal teams to maintain alignment between design, delivery, and customer expectations.
  • Technical Leadership:
    • Stay abreast of the latest technologies and industry trends to continually refine best practices and innovate
      solution approaches.
    • Serve as a mentor to junior team members, sharing knowledge and expertise to elevate team capabilities.
  • Problem Solving & Troubleshooting:
    • Analyze complex technical challenges during solution delivery, identify root causes, and propose effective solutions.
    • Act as an escalation point for critical implementation issues and contribute to their resolution.
  • Post-Implementation Support:
    • Collaborate with Technical Account Managers and other teams to ensure smooth handoffs and continued customer success post-implementation.
    • Contribute to post-mortems and retrospectives, identifying opportunities for improvement in solution design and delivery.

What You Bring

  • Proficient in cloud platforms, enterprise software, and system integrations. Experience with [specific technologies or platforms your organization uses] is highly preferred.
  • Strong understanding of solution design principles, security best practices, and software development lifecycle methodologies.
  • 5+ years in a Solution Architect, Technical Sales Engineer, or related role within Professional Services or a Cloud Platform Sales organization.
  • Proven track record of designing and delivering complex solutions across diverse industries and regions.
  • Exceptional problem-solving, communication, and presentation skills.
  • Ability to translate complex technical concepts into business-friendly language for non-technical stakeholders.
  • Strong interpersonal skills, with a focus on collaboration and building lasting relationships.
  • Relevant certifications (e.g., AWS Solutions Architect, Azure Solutions Architect, TOGAF) are a plus.
  • German/Portuguese will be a plus

What We Offer

  • Flexible hours and remote work options
  • Space for creativity and experimentation within the company’s goals
  • Share Options – everyone shares in our success with share options
  • We help our team get private medical insurance
  • Supportive culture with minimal bureaucracy
  • A smart, friendly team that values reliability, simplicity, and automation
  • Depending on your location and preferred employment method, other perks and benefits apply