Inside Sales Account Manager for EMEA- Long Tail Accounts

Virtuozzo is a global leader in alternative cloud enablement — helping service providers and businesses build powerful, cost-efficient, and scalable cloud solutions without the complexity or cost of hyperscalers.

With over 20 years of virtualization expertise and customers in more than 130 countries, we deliver a full-stack portfolio that includes:

• Virtuozzo Hybrid Infrastructure (VHI) – a complete cloud platform with built-in compute, storage, networking, and orchestration
• Virtuozzo Application Platform (VAP) – a developer-friendly PaaS for containerized and legacy apps
• Virtuozzo Storage – high-performance, software-defined storage built for cloud workloads
• Virtuozzo for WordPress, Kubernetes, and Virtual Machines – specialized solutions for hosting providers and cloud resellers

Our mission is to democratize access to the cloud by giving partners the technology and support they need to grow. Join us, and be part of the team powering the next generation of cloud infrastructure across the globe.

We are now looking to expand our EMEA sales footprint by hiring an Inside Sales Account Manager focused on Long Tail accounts — customers with smaller recurring revenue, but big potential.

About the Role

As an EMEA Inside Sales Account Manager, you will manage a portfolio of ~100–150 existing long-tail accounts. Your mission is to grow, retain, and reactivate these customers by building strong commercial relationships, identifying new opportunities, and ensuring consistent engagement. You’ll act as the trusted commercial contact for customers who may not have dedicated high-touch support, helping them succeed through proactive outreach and close collaboration with our BDRs, SEs, and support teams.

Responsibilities

• Own a portfolio of long-tail accounts across EMEA and act as the primary point of contact for all commercial matters.
• Drive account retention, reactivation, and growth through upsell and cross-sell opportunities.
• Monitor account health and engagement, proactively addressing signs of churn.
• Maintain accurate records in Salesforce and contribute to forecasting and reporting.
• Collaborate closely with:
  • BDRs for handovers and opportunity qualification.
  • SEs and Product experts for demo and technical validation.
  • Marketing for engagement and nurturing campaigns.
  • Professional Services and Support for onboarding and issue resolution.
• Manage light technical conversations; loop in SEs when advanced demos or architecture discussions are needed.
• Suggest improvements in automation and process workflows in SFDC.

Requirements

• 1–3 years of experience in Inside Sales, Account Management, or Customer Success, ideally in the cloud, SaaS, or tech space.
• Experience working with Salesforce or a similar CRM.
• Strong communication, negotiation, and relationship-building skills.
• Proactive, organized, and customer-centric mindset.
• Fluent in English (written and spoken); other European languages are a plus.
• Familiarity with automation tools or structured sales processes is an advantage.

What We Offer

• Flexible hours and remote work options
• Share Options – everyone shares in our success with share options

• We help our team get private medical insurance

• Supportive, engineering-driven culture with minimal bureaucracy

• The chance to influence how the market changes

• A smart, friendly team that values reliability, simplicity, and automation

• Depending on your location and preferred employment method, other perks and benefits apply

If you enjoy working at the intersection of technology and business and want to shape cloud infrastructure adoption across Europe with an experienced and committed team — we’d like to hear from you.