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Solutions Engineer Manager

ZEDEDA

ZEDEDA

Administration
San Jose, CA, USA
Posted on Thursday, February 29, 2024
ZEDEDA makes edge computing effortless, open, and intrinsically secure - extending the cloud experience to the edge. ZEDEDA reduces the cost of managing and orchestrating distributed edge infrastructure and applications, while increasing visibility, security and control. ZEDEDA delivers a distributed, cloud-native edge management and orchestration solution, simplifying the security and remote management of edge infrastructure and applications at scale.
ZEDEDA ensures extensibility and flexibility by utilizing an open partner ecosystem with a robust app marketplace and leveraging an open architecture built on EVE-OS, from the Linux Foundation. ZEDEDA delivers instant time to value, has thousands of nodes under management and is backed by world-class investors with teams in the US, Germany and India. For more information, visit www.zededa.com
About the Position: Solution Engineer Manager (San Jose, CA or REMOTE, USA)
ZEDEDA is seeking a team-oriented, highly effective, and motivated technical SE Manager (SEM). This position reports to the Head of Go-To-Market and works with our Senior Vice President of Sales. This SEM position will provide consistent team and business leadership with a focus on pre-sales growth and over see SEs, SAs.
The position is responsible for tactical and strategic leadership to the Pre-Sales team. The SEM is responsible for team development and alignment of organizational capability to support the sale and adoption of ZEDEDA’s products and services.
The successful candidate will be an accomplished self-starter with leadership experience; aware of market trends and transitions; understand data network systems architecture, computing, open source and associated business value; have experience or familiarity with direct, channel, OEM and SI business motions; have proven track record to work in a matrix environment and possess excellent communication, presentation and organization skills.

Responsibilities

  • Lead and manage a team of self-motivated and passionate solution engineers and solutions architects, providing guidance, coaching, and mentoring to ensure their success.
  • With industry recognized credibility, the SEM will enable conversations with ZEDEDA’s customer-side Enterprise, Cloud and Edge/IoT Architects. The SEM must have led and/or been part of multiple sales deals in both IT and OT, and in OT verticals such as Oil & Gas and Renewables, Industrial Automation, Retail and Automotive verticals
  • Lead and participate in pre-sales activities, including product demonstrations, technical presentations, and proof-of-concept engagements.
  • The SEM should be able to articulate the value proposition of ZEDEDA and help with the design wins by working closely with the customer’s architecture teams at customers
  • Ensure Solution Engineers engage with appropriate technical teams to address complex customer requirements.
  • The SEM should be able to understand the end to end deployment schemes and partner with the customers to enable their Edge solutions. This can include identifying the correct architecture, tools, partners and logistics
  • Ensure Solution Engineers engage with appropriate technical teams to address complex customer requirements
  • Establish a long term and sustainable relationship with the assigned accounts, by aligning ZEDEDA’ solutions with the client’s key business initiatives; the SEM is viewed by the customer as their Single Point of contact for all presales technical activities
  • Work collaboratively with the Client Executive and understand customer requirements to develop and deliver technical presentations and demonstrations, as well as providing technical expertise during the sales process by procuring the required resources and information worldwide from Product, Engineering, and Marketing teams to execute the activity
  • Work with the Client Executive to leverage proper technical resources to assist in the effort to expand ZEDEDA’s footprint; identify areas of opportunity at the account to displace competition, add products, add users and expand globally
  • Support account-based marketing strategy to drive technology proliferation campaigns including adoption and deployment
  • Participate and contribute on ZEDEDA product enhancement and competitive solution positioning
  • Lead opportunity qualification & drive technical campaigns for complex engagements, advise on market sizing initiatives by staying up to date with industry trends and emerging technologies related to ZEDEDA
  • Participate in trade shows, conferences, and other industry events to represent the company and its solutions
  • Serve as a bridge between AEs and SEs, ensuring effective communication and alignment in pre-sales activities.
  • Demonstrate the ZEDEDA solution, products, technology and how these tools are used in a particular customer segment(s)
  • Actively drive, manage and be accountable to the technology evaluation stage of the sales process and are adept at conducting discovery, demos, and delivering POC/POVs

Required Qualifications

  • Large scale deployments, Virtualization, Edge Networking and Security, Relevant Edge applications for the corresponding verticals and ability to understand cloud based SaaS offerings
  • Demonstrate industry recognized credibility in the O&G and Renewables, Industrial Automation, Retail and Automotive verticals
  • Required education and degree type: BS in Computer Science/Engineering or related field
  • 6-8 years of experience in presales, Solution architecture teams with customer facing roles using engineering software
  • Experience selling to large enterprises and enterprises in emerging markets
  • Ability to understand, represent and effectively communicate all technical activities and product offerings to both technical and non-technical audiences
  • Strong organizational and time management skills, possesses a sense of urgency
  • Project a professional image and demonstrates business acumen, driven to succeed
  • Ability to interact effectively with senior business managers and C-level executives
  • Ability to travel up to 25-50% of time
  • Demonstrated ability to foster collaboration and coordination with personal distributed across multiple global sites
Who We Are
Our values are deeply embedded in how we operate and the people we bring on board. You will see our values ingrained in how we support our customers, collaborate with each other, develop our products and foster an inclusive and empathetic work culture.
Courageous | Take ownership and action to deliver
Considerate | Bring your best self to build empathy and trust with others
Candid | Put our customers first to create great products and experiences.
Curious | Disrupt and invent to be the first and only choice
Collaborative | Build strong teams that amplify our impact
What We offer
One way we ensure our employees are inspired to do their best is through a comprehensive total rewards approach that supports them and their loved ones. As a global organization, our programs are competitive with industry standards and aligned with local laws and regulations. Zededa’s main compensation philosophy is to provide you with the opportunity to progress as you grow and develop with the company. The base pay range, dependent on your skills, qualifications, experience and location for this role is between $200,000 and $225,000, and will also include commission, equity and benefits components to round out your total compensation.